Frequently Asked Questions
Everything you need to know about your holiday in Schenna
Planning a holiday is even more relaxing when you have all the right information at your fingertips. That is why we have gathered the answers to the most important questions about your stay at Hotel Schlosswirt in Schenna for you here. From arrival via rooms, suites and apartments to wellness, culinary offerings and activities, you will quickly find the answers to your questions and can thus focus entirely on the anticipation.
Where is the 4-star Hotel Schlosswirt located? Location & Arrival
The 4-star Hotel Schlosswirt is located in the historic center of Schenna (Scena), near Merano in South Tyrol, Italy. Its prime, central location places guests within walking distance of village attractions while offering beautiful views of the surrounding Alpine landscape.
What are the contact details and address of Hotel Schlosswirt? Location & Arrival
Hotel Schlosswirt | Prunner Family
Via al Castello 2, 39017 Scena (BZ), South Tyrol, Italy
Phone: +39 0473945620
E-Mail: info@schlosswirt.it
Homepage: www.schlosswirt.it
How far is Hotel Schlosswirt from the center of Merano? Location & Arrival
The city center of Merano is located approximately 5 km (3 miles) from Hotel Schlosswirt. It can be reached in just a few minutes by car or via local bus connections that stop right next to the hotel.
How far is the hotel from the nearest bus stop, train station, and airport? Location & Arrival
Hotel Schlosswirt benefits from a highly convenient and well-connected location:
- Bus Stop: Located right next to the hotel, offering frequent connections to Merano and the surrounding area.
- Merano Train Station: Only 6 km (approx. 3.7 miles) away.
- Bolzano Airport (BZO): Located approximately 32 km (approx. 20 miles) from the hotel.
How do I reach Hotel Schlosswirt in Schenna? Location & Arrival
Hotel Schlosswirt in Schenna is easily accessible by car, train, bus, or plane:
- By Train: Arrive at Merano or Bolzano main railway stations. From there, local buses and private transfers connect directly to Schenna.
- By Bus & Direct Shuttles:
- MeranerLand Express: Direct bus service from Munich (twice weekly, March–November).
- Südtirol Express: Direct route from Switzerland (weekly, April–October).
- FlixBus: Daily long-distance bus connections from Germany and Austria to Merano.
- By Plane: The primary airports are Bolzano (BZO) and Verona (VRN), with direct shuttle connections, regional transport, or private transfers to Schenna.
Travel Tip: Luggage shipping directly to the hotel can be arranged prior to departure for a hands-free travel experience.
Do you arrange transfers from/to the train station or airport? Location & Arrival
Yes, multiple transfer options connect major transport hubs directly to Hotel Schlosswirt in Schenna:
- Merano and Bolzano Train Stations: The Südtirol Transfer service connects train stations and FlixBus stops directly to the hotel.
- Bolzano Airport (BZO): A year-round direct shuttle service runs between Bolzano Airport and Schenna.
- Verona Airport (VRN): Regular airport shuttle and transfer connections to South Tyrol are readily available.
Once your stay is booked, our reception team will be delighted to assist you with planning and reserving your transfer.
Does the hotel offer parking facilities? Location & Arrival
Yes, Hotel Schlosswirt offers free private outdoor parking for guests.
Additionally, parking is available in the underground garage for €12.00 per night.
Are EV charging stations available at the hotel? Location & Arrival
Yes, Hotel Schlosswirt provides electric vehicle (EV) charging stations on site.
Charging fees are billed and settled separately at the hotel.
What time is check-in? Location & Arrival
Check-in at Hotel Schlosswirt is available starting from 2:00 PM until 9 PM.
What should I keep in mind for a late arrival? Location & Arrival
If you plan to arrive after 9:00 PM, please inform us in advance.
This ensures we can properly coordinate your late check-in and provide you with all the necessary instructions to access the hotel smoothly.
What are the reception hours? Location & Arrival
The reception at Hotel Schlosswirt is open daily from 7:30 AM to 9:00 PM.
What is the check-out time? Location & Arrival
Check-out at Hotel Schlosswirt is until 10:30 AM on the day of departure.
What room categories does Hotel Schlosswirt in Schenna offer? Rooms & Suites
Hotel Schlosswirt in Schenna/Scena offers a diverse selection of single rooms, double rooms, and luxurious suites, as well as holiday apartments located at the nearby guesthouse "Zur Linde" (just a 2-minute walk from the main building).
- Double Rooms: "Traumblick" Premium, "Traumblick" Comfort, Kaiser Franz Josef, Count of Merano, Empress Sissi, Kamin, Archduke Johann, Scena, Anna Plochl, Princess Elisabeth
- Suites: Romantik Suite, Kamin Suite, Erker Suite, Jäger Suite, Schlosswirt Suite
- Single Rooms: Single Room Sissi, Single Room Elisabeth
- Apartments (Guesthouse "Zur Linde", 2-minute walk away):
Apartment "Meran", Apartment "Tirol"
What are the sizes of the rooms and suites? Rooms & Suites
Room sizes at Hotel Schlosswirt vary by category to ensure optimal comfort:
- Single Rooms: 18 m²
- Double Rooms: 25 m² to 40 m²
- Suites: 36 m² to 54 m²
What are the room and suite amenities? Rooms & Suites
All rooms and suites at Hotel Schlosswirt feature a balcony or terrace and are equipped with a full bathroom (shower and/or bathtub, WC, bidet, and hairdryer), flat-screen TV, free Wi-Fi, telephone, safe, refrigerator, and air conditioning. Depending on the room category, additional premium amenities are available, such as a cozy seating area or a spacious walk-in closet.
Which rooms and suites offer special wellness amenities? Rooms & Suites
The Romantik Suite features a private sauna on the balcony, an inviting relaxation corner, and a whirlpool tub in the bathroom.
The Kamin Suite also boasts a private balcony sauna, complemented by a whirlpool tub in the bathroom.
Do the rooms and suites have a balcony or terrace? Rooms & Suites
Yes, every room and suite at Hotel Schlosswirt features a private balcony or terrace. Depending on their orientation, our rooms offer lovely views of Dorf Tirol, the surrounding Merano mountains, Schenna’s village square, the parish church and Mausoleum, or the lush valley beyond.
Which rooms and suites are located in the main house and which in the dependance? Rooms & Suites
The rooms and suites of Hotel Schlosswirt are distributed between the main building and the annexe “Haus Prunner”.
In the main building you will find:
- Premium Double Room ´Traumblick´
- Comfort Double Room ´Traumblick´
- Erker Suite
- Jäger Suite
- Schlosswirt Suite
- Emperor Franz Josef Double Room
- Empress Sissi Double Room
- Archduke Johann Double Room
- Scena Double Room
- Princess Elisabeth Double Room
- Sissi Single Room
In the annexe “Haus Prunner” you will find:
- Romantic Suite
- Kamin Suite
- Count of Merano Double Room
- Kamin Double Room
- Anna Plochl Double Room
- Elisabeth Single Room
Are there family rooms? Family & Kids Rooms & Suites
Yes, Hotel Schlosswirt offers several rooms and suites for families with up to 5 people. The maximum occupancy varies depending on the room category.
For a maximum of 3 people:
- Romantic Suite
- Emperor Franz Josef Double Room
- Count of Merano Double Room
- Empress Sissi Double Room
- Scena Double Room
- Anna Plochl Double Room
- Princess Elisabeth Double Room
For a maximum of 4 people:
- Erker Suite
- Jäger Suite
For a maximum of 5 people:
- Kamin Suite
Do you offer rooms with connecting doors? Family & Kids Rooms & Suites
Yes, at Hotel Schlosswirt there are several rooms and suites that can be connected:
- Double room Kamin and Kamin Suite for up to 5 people
- Single room Elisabeth and a double room Anna Plochl for up to 4 people
- Two double rooms Erzherzog Johann for up to 4 people
- Two double rooms Schenna for up to 4 people
Can a double room be booked for single occupancy? Rooms & Suites
Yes, our double rooms at Hotel Schlosswirt can also be booked for single use. The single room supplement is 70% of the price per person in a double room.
Are barrier-free rooms available at the hotel? Rooms & Suites
Yes, Hotel Schlosswirt offers accessible rooms and suites. For information on the facilities and availability of accessible accommodations, please contact us directly.
Do you offer hypoallergenic bedding and feather-free pillows? Rooms & Suites
Yes, down-free pillows and hypoallergenic bedding are available upon request.
Please let us know your preference prior to arrival so we can prepare your room.
Are all rooms and suites equipped with air conditioning? Rooms & Suites
Yes, all rooms and suites at Hotel Schlosswirt feature air conditioning
Is there free Wi-Fi in the hotel? Rooms & Suites
Yes, there is free Wi-Fi throughout the hotel, including all rooms and suites.
Where are the apartments of Hotel Schlosswirt located? Apartments
The apartments are located in the 'Zur Linde' residence, just a two-minute walk away, in a quiet and idyllic spot on Schenna’s church hill.
What is the size of the apartments? Apartments
The apartments range from 35 to 53 m².
What is the maximum capacity of the apartments? Apartments
The 'Meran' apartment has a maximum capacity of 3 people. The 'Tyrol' apartment can accommodate up to 4 guests (suitable for 2 adults and 2 children aged 12 and under).
How are the apartments furnished? Apartments
Each apartment includes a living area with a bench booth, dining table, and sofa, alongside a bathroom with a shower and toilet. The kitchenette comes fully equipped with cookware, an electric cooktop, fridge, coffee maker, kettle, and microwave. Guests also enjoy a telephone, safe, flat-screen TV, free Wi-Fi, bed linen, and towels. Please note that apartments do not include a dishwasher or washing machine.
Can apartment guests use the hotel's pool and wellness area? Apartments
Yes, apartment guests are welcome to use the hotel’s amenities for a fee, including the pool, sunbathing area, wellness facilities, gym, and yoga room. Prior registration is required.
Can apartment guests book breakfast or half-board at the hotel? Apartments
Yes, apartment guests can book breakfast, à la carte dinner, or half-board at Hotel Schlosswirt for an extra charge.
Breakfast: 25,-€ per Person
Dinner (Menu): 55,-€ per Person
Halfboard (breakfast and dinner menu): special price of 65,-€ per Person
Advance reservation is obligatory.
Which other hotel amenities and services are available to apartment guests? Apartments
Apartment guests are welcome to book wellness treatments at Hotel Schlosswirt for an additional fee and make use of our electric vehicle (EV) charging stations. E-bike charging is complimentary.
Are dogs allowed in the apartments? Apartments
Yes, dogs are welcome in the apartments for a daily fee of €12.00 (food not included).
What are the check-in and check-out times and procedures for the apartments "Zur Linde"? Apartments
Check-in for the apartments is available from 2:00 pm, and check-out is required by 10:00 am.
Key handover and final settlement take place at the Hotel Schlosswirt main reception.
Is final cleaning included in the price at the appartements "Zur Linde" Apartments
For stays of 7 nights or more, final cleaning is included in the price.
For stays of less than 7 nights, a one-time final cleaning fee of €35.00 applies.
The daily room cleaning at Hotel Schlosswirt is provided every day and is included in your stay at no extra charge.
Which meal plan is included in the room rate? Culinary Delights
Room rates at Hotel Schlosswirt include half-board (breakfast and dinner).
You may also book your stay with bed & breakfast only.
If you opt for bed & breakfast only, the following amounts will be deducted from the half-board rate:
•Until the end of 2026: €20.00 per person per day
• From 2027 onwards: €40.00 per person per day
If you are booked on half-board and choose to skip dinner on a single evening, a deduction of €20.00 per person will be credited.
What time is breakfast served? Culinary Delights
The breakfast buffet at Hotel Schlosswirt is served daily from 7:30 am to 10:30 am.
Is it possible to have breakfast on the day of arrival? Culinary Delights
Yes, you are welcome to enjoy breakfast on your arrival day for €25.00 per person. Please book in advance so we can prepare your table accordingly.
What time is dinner served? Culinary Delights
Half-board dinner is served between 6:00 pm and 8:00 pm.
Can half-board be added upon arrival at the hotel? Culinary Delights
Yes, if you book room with breakfast, half-board can be added on site for a surcharge.
The rates are as follows:
• Until the end of 2026: €45.00 per person per night
• From 2027: €55.00 per person per night
Advance reservation is required.
Is a discount or credit applied to half-board if a guest chooses not to eat at the hotel? Culinary Delights
Yes, if you inform us in advance that you will not be attending dinner, a refund of €20.00 per person will be credited.
Do you offer vegetarian or vegan options? Culinary Delights
Yes, vegetarian dishes are available daily on our dinner menu. Vegan dishes can be prepared upon request. We kindly ask our guests to inform us of their preferences prior to arrival.
Do you offer dedicated menus for guests with food allergies or intolerances? Culinary Delights
Yes, food allergies and intolerances are taken very seriously when preparing our dishes. We kindly ask our guests to inform us of any dietary requirements prior to arrival.
Are dining services (breakfast, lunch, and dinner) available to non-hotel guests? Culinary Delights
Yes, our à la carte restaurant is also open to non-hotel guests for breakfast, lunch, and dinner.
Opening hour:
• Breakfast: 7:30 am – 10:30 am
• Lunch: 12:00 pm – 2:00 pm
• Dinner: 6:00 pm – 9:00 pm
Reservations are obligatory!
For dinner, table reservations can be made for either 6:00 pm / 6:15 pm or 8:00 pm.
Monday and Thuesday till 2pm: day off!
Breakfast prices:
• Adults and teenagers aged 13 and over: €30.00
• Children up to 12 years: €15.00
Is there a bar at the hotel? Culinary Delights
Yes, Hotel Schlosswirt features an indoor bar, open daily from 7:30 am to 11:30 pm.
Do you organize wine tastings in your private wine cellar? Culinary Delights
Yes, Hotel Schlosswirt offers wine tastings in the internal wine cellar, once a week.
How is the wellness area equipped at Hotel Schlosswirt? Spa & wellness
The wellness area features a heated outdoor pool (30 °C), panoramic relaxation rooms, various saunas and a steam bath, a wellness garden, a cold plunge pool, and an infinity whirlpool with panoramic views (40 °C).
What types of saunas are available in the wellness area? Spa & wellness
The sauna area at Hotel Schlosswirt includes a bio sauna, a steam bath, and an outdoor Finnish sauna.
What are the opening hours of the wellness area? Spa & wellness
The outdoor pool is open daily from 8:00 am to 8:00 pm, while the saunas are open daily from 2:00 pm to 8:00 pm.
What is the minimum age to access the wellness area? Spa & wellness
The wellness area is accessible to guests aged 14 and older.
Is there a relaxation area at the hotel? Spa & wellness
Yes, Hotel Schlosswirt features spacious relaxation rooms for unwinding, a wellness garden, and several outdoor sunbathing lawns right next to the pool. The outdoor space offers pleasant spots of tranquility and maximum privacy for your relaxation.
Do you offer massages and wellness treatments? Spa & wellness
Yes, at Hotel Schlosswirt we offer massages and facial treatments. To ensure availability at your preferred date and time, we recommend booking your treatments prior to arrival.
Do you provide bathrobes, sauna towels, and slippers? Spa & wellness
In your room, you will find a wellness bag equipped with bathrobes and sauna towels. Room slippers are not included in the standard amenities, but can be purchased at the hotel reception for €2.50.
Can non-hotel guests book a Day Spa package? Spa & wellness
Yes, Day Spa bookings are available for external guests at Hotel Schlosswirt.
The price is €40.00 per person, with access to the wellness area from 11:00 am to 8:00 pm.
Advance reservation is obligatory.
Is there a gym at Hotel Schlosswirt? Spa & wellness
Yes, Hotel Schlosswirt features a small gym as well as a separate yoga room, both open daily from 8:00 am to 8:00 pm.
The gym is equipped with a HOLD STRONG multi-gym machine, two Airbikes, and a Technogym treadmill.
What equipment is available for babies and toddlers? Family & Kids
Upon request, we can provide a baby cot and a kettle.
Does the Schlosswirt restaurant have high chairs for children? Family & Kids
Yes, high chairs are available for our youngest guests at the Schlosswirt á la carte restaurant.
Are there children's meals available at the Schlosswirt restaurant? Family & Kids
Yes, Schlosswirt á la carte restaurant offers a varied children's menu with a selection of kid-friendly dishes.
Is there a playground near the hotel? Family & Kids
Yes, there is a public playground in the village center of Scena, just a few minutes' walk from the hotel. Another playground can be found at the Scena public outdoor pool.
Are children allowed in the spa? Family & Kids
The wellness area is reserved for guests aged 14 and older. However, children under 14 are welcome to use the heated outdoor pool.
Are there discounts for children? Family & Kids
Yes, discounts vary depending on the child's age.
0-2 years: 100% discount
3-5 years: 50% discount
6-13 years: 30%
> 14years: 10%
What recreational activities for children are available in Scena? Family & Kids
Scena offers plenty of fun opportunities for the whole family: from public playgrounds, such as "Rebenpark", to kid-friendly hiking trails, mini-golf, a swimming pool, and a varied children's program.
A absolute must-visit is the Taser Alm (Malga Taser), which features a large adventure playground and an alpine petting zoo.
Is a guest card provided free of charge on site? Scena Active
Yes, you will receive the Südtirol Guest Pass free of charge, valid for the entire duration of your stay. The pass allows you to travel for free on all public transport in South Tyrol and grants discounts on cable cars as well as various leisure activities. Furthermore, the pass is already valid for your journey to the hotel.
What leisure activities are available in and around Schenna? Scena Active
In Schenna and the surrounding area, there are numerous leisure activities to enjoy, including hiking, mountaineering, cycling, e-biking, golf, tennis, horseback riding, paragliding, swimming, as well as canoeing and rafting tours. In addition, the local tourist office (Tourismusverein Schenna) offers guided hikes, bike tours, and other active outdoor programs.
What hiking opportunities are there around Schenna? Scena Active
Around Schenna, you will find hiking trails for all difficulty levels - ranging from leisurely Waalweg irrigation channel paths and family-friendly walks to challenging mountain and summit tours. Popular hiking areas include the Schenner Waalweg trail, the Hirzer Valley Region, and the Merano 2000 high plateau.
Is there a bike or e-bike rental shop near the hotel? Scena Active
Yes, there is a bike and e-bike rental shop in Schenna located about 750 meters from the hotel. At "E-Bike Schenna", you also receive a discount with your Südtirol Guest Pass Schenna.
Is there a bike storage room at the hotel? Scena Active
Yes, bicycles and e-bikes can be stored securely in the hotel's private bike storage room.
Can e-bikes be recharged? Scena Active
Yes, e-bikes can be charged at the hotel free of charge.
How far away is the nearest cable car? Scena Active
The nearest cable car is the cable car in Schenna, with its valley station located about 2 km from the hotel. It takes you up the Schennaberg mountain to the Taser Alm at an altitude of approximately 1,450 meters.
Other nearby cable cars include:
- Seilbahn Verdins-Tall: approx. 3.5 km
- Meran 2000 cable car: approx. 4 km
- Hirzer cable car: approx. 8 km
What sights and attractions are there in Schenna and the surrounding area? Scena Active
In Schenna and the surrounding area, there are numerous attractions, including Schenna Castle, the Archduke Johann's Mausoleum, the historic church hill, and the St. George's Church. Nearby popular excursion destinations also include the spa town of Merano with the historic Kurhaus and the Gardens of Trauttmansdorff Castle, and Tyrol Castle.
Which services are included in the price? Booking Information
The room rate includes accommodation with half board, access to the wellness area with pool and saunas, the fitness and yoga room, free Wi-Fi, the Südtirol Guest Pass, and an outdoor parking space. For bookings of the Traumblick Premium and Traumblick Comfort double rooms, as well as the Romantik Suite, Kamin Suite, Erker Suite, Jäger Suite, and Schlosswirt Suite, a space in the underground garage is also included.
Are there any benefits to booking directly? Booking Information
Yes, when booking directly through the Hotel Schlosswirt website, you benefit from our Best Rate Guarantee: the rates offered there are the lowest currently available. Since room prices vary depending on occupancy, room category, travel period, and demand, booking early is highly recommended.
How much is the local tourist tax per person per night? Booking Information
For stays at Hotel Schlosswirt:
The local tourist tax is €3.80 per person per day for guests aged 14 and over. It is not included in the room price and is charged separately on-site.
For stays at the "Zur Linde" Apartment House:
The local tourist tax is €2.80 per person per day for guests aged 14 and over. It is not included in the room price and is charged separately on-site.
Is a deposit required? Booking Information
Yes, to secure a confirmed reservation for a room, suite, or apartment, a deposit of 20% of the total price is required. The deposit can be paid via bank transfer or online through our website.
Bank Details
Hotel Schlosswirt des Prunner Josef
Raiffeisenkasse Schenna
IBAN: IT43M0823458880000300031585
SWIFT/BIC: RZS BIT 21033
Which payment methods are accepted? Booking Information
On-site, you can pay by credit card (Visa, Mastercard), debit card, or cash. Cash payments in Italy are permitted up to an amount of €4,999.99.
What are the cancellation terms? Booking Information
In the event of a booking cancellation at Hotel Schlosswirt, the following conditions apply:
- Up to 30 days before arrival: free cancellation
- 29 to 15 days before arrival: 50% of the total price
- 14 to 1 day before arrival: 90% of the total price
- No-Show: 100% of the total price
In the case of a free cancellation, any deposit already paid will either be issued as a voucher or credited toward a future stay.
In the event of late arrival or early departure, the full room rate including breakfast will be charged. A deduction of €20.00 per person per day will be applied for unused dinners.
The cancellation policy applies even if the cancelled room can be fully or partially relet. This also applies in the case of an early departure.
Is it possible to take out travel cancellation insurance directly through the hotel? Booking Information
Yes, you can take out the "Hotelstorno Plus" travel cancellation insurance by Europäische Reiseversicherung directly through the hotel.
Are dogs or other pets allowed at the hotel? Booking Information
Yes, dogs are welcome for a surcharge of €25.00 per day per dog (excluding food). Dogs are not allowed in the dining room, pool area, or sunbathing lawn. Subject to availability, a table can be reserved in the Stube (traditional dining lounge) for meals.
Is it possible to arrange surprises for special occasions? Booking Information
Yes, we are happy to arrange surprises such as cakes or flowers for birthdays, anniversaries, or other special occasions. Please let us know your requests in advance.
Is there a laundry and ironing service at the hotel? Booking Information
No, Hotel Schlosswirt does not offer a laundry or ironing service.
Is there a relaxation area at the hotel? Spa & wellness
Yes, Hotel Schlosswirt features spacious relaxation rooms for unwinding, a wellness garden, and several outdoor sunbathing lawns right next to the pool. The outdoor space offers pleasant spots of tranquility and maximum privacy for your relaxation.
Are children allowed in the spa? Family & Kids
The wellness area is reserved for guests aged 14 and older. However, children under 14 are welcome to use the heated outdoor pool.
Is there a playground near the hotel? Family & Kids
Yes, there is a public playground in the village center of Scena, just a few minutes' walk from the hotel. Another playground can be found at the Scena public outdoor pool.
Are there children's meals available at the Schlosswirt restaurant? Family & Kids
Yes, Schlosswirt á la carte restaurant offers a varied children's menu with a selection of kid-friendly dishes.
Does the Schlosswirt restaurant have high chairs for children? Family & Kids
Yes, high chairs are available for our youngest guests at the Schlosswirt á la carte restaurant.
What equipment is available for babies and toddlers? Family & Kids
Upon request, we can provide a baby cot and a kettle.
Is there a gym at Hotel Schlosswirt? Spa & wellness
Yes, Hotel Schlosswirt features a small gym as well as a separate yoga room, both open daily from 8:00 am to 8:00 pm.
The gym is equipped with a HOLD STRONG multi-gym machine, two Airbikes, and a Technogym treadmill.
Can non-hotel guests book a Day Spa package? Spa & wellness
Yes, Day Spa bookings are available for external guests at Hotel Schlosswirt.
The price is €40.00 per person, with access to the wellness area from 11:00 am to 8:00 pm.
Advance reservation is obligatory.
Do you provide bathrobes, sauna towels, and slippers? Spa & wellness
In your room, you will find a wellness bag equipped with bathrobes and sauna towels. Room slippers are not included in the standard amenities, but can be purchased at the hotel reception for €2.50.
Do you offer massages and wellness treatments? Spa & wellness
Yes, at Hotel Schlosswirt we offer massages and facial treatments. To ensure availability at your preferred date and time, we recommend booking your treatments prior to arrival.
Are there discounts for children? Family & Kids
Yes, discounts vary depending on the child's age.
0-2 years: 100% discount
3-5 years: 50% discount
6-13 years: 30%
> 14years: 10%
What is the minimum age to access the wellness area? Spa & wellness
The wellness area is accessible to guests aged 14 and older.
What are the opening hours of the wellness area? Spa & wellness
The outdoor pool is open daily from 8:00 am to 8:00 pm, while the saunas are open daily from 2:00 pm to 8:00 pm.
What types of saunas are available in the wellness area? Spa & wellness
The sauna area at Hotel Schlosswirt includes a bio sauna, a steam bath, and an outdoor Finnish sauna.
How is the wellness area equipped at Hotel Schlosswirt? Spa & wellness
The wellness area features a heated outdoor pool (30 °C), panoramic relaxation rooms, various saunas and a steam bath, a wellness garden, a cold plunge pool, and an infinity whirlpool with panoramic views (40 °C).
Do you organize wine tastings in your private wine cellar? Culinary Delights
Yes, Hotel Schlosswirt offers wine tastings in the internal wine cellar, once a week.
Is there a bar at the hotel? Culinary Delights
Yes, Hotel Schlosswirt features an indoor bar, open daily from 7:30 am to 11:30 pm.
Are dining services (breakfast, lunch, and dinner) available to non-hotel guests? Culinary Delights
Yes, our à la carte restaurant is also open to non-hotel guests for breakfast, lunch, and dinner.
Opening hour:
• Breakfast: 7:30 am – 10:30 am
• Lunch: 12:00 pm – 2:00 pm
• Dinner: 6:00 pm – 9:00 pm
Reservations are obligatory!
For dinner, table reservations can be made for either 6:00 pm / 6:15 pm or 8:00 pm.
Monday and Thuesday till 2pm: day off!
Breakfast prices:
• Adults and teenagers aged 13 and over: €30.00
• Children up to 12 years: €15.00
Do you offer dedicated menus for guests with food allergies or intolerances? Culinary Delights
Yes, food allergies and intolerances are taken very seriously when preparing our dishes. We kindly ask our guests to inform us of any dietary requirements prior to arrival.
Do you offer vegetarian or vegan options? Culinary Delights
Yes, vegetarian dishes are available daily on our dinner menu. Vegan dishes can be prepared upon request. We kindly ask our guests to inform us of their preferences prior to arrival.
Which services are included in the price? Booking Information
The room rate includes accommodation with half board, access to the wellness area with pool and saunas, the fitness and yoga room, free Wi-Fi, the Südtirol Guest Pass, and an outdoor parking space. For bookings of the Traumblick Premium and Traumblick Comfort double rooms, as well as the Romantik Suite, Kamin Suite, Erker Suite, Jäger Suite, and Schlosswirt Suite, a space in the underground garage is also included.
Is there a laundry and ironing service at the hotel? Booking Information
No, Hotel Schlosswirt does not offer a laundry or ironing service.
Is it possible to arrange surprises for special occasions? Booking Information
Yes, we are happy to arrange surprises such as cakes or flowers for birthdays, anniversaries, or other special occasions. Please let us know your requests in advance.
Are dogs or other pets allowed at the hotel? Booking Information
Yes, dogs are welcome for a surcharge of €25.00 per day per dog (excluding food). Dogs are not allowed in the dining room, pool area, or sunbathing lawn. Subject to availability, a table can be reserved in the Stube (traditional dining lounge) for meals.
Is it possible to take out travel cancellation insurance directly through the hotel? Booking Information
Yes, you can take out the "Hotelstorno Plus" travel cancellation insurance by Europäische Reiseversicherung directly through the hotel.
What are the cancellation terms? Booking Information
In the event of a booking cancellation at Hotel Schlosswirt, the following conditions apply:
- Up to 30 days before arrival: free cancellation
- 29 to 15 days before arrival: 50% of the total price
- 14 to 1 day before arrival: 90% of the total price
- No-Show: 100% of the total price
In the case of a free cancellation, any deposit already paid will either be issued as a voucher or credited toward a future stay.
In the event of late arrival or early departure, the full room rate including breakfast will be charged. A deduction of €20.00 per person per day will be applied for unused dinners.
The cancellation policy applies even if the cancelled room can be fully or partially relet. This also applies in the case of an early departure.
Which payment methods are accepted? Booking Information
On-site, you can pay by credit card (Visa, Mastercard), debit card, or cash. Cash payments in Italy are permitted up to an amount of €4,999.99.
Is a deposit required? Booking Information
Yes, to secure a confirmed reservation for a room, suite, or apartment, a deposit of 20% of the total price is required. The deposit can be paid via bank transfer or online through our website.
Bank Details
Hotel Schlosswirt des Prunner Josef
Raiffeisenkasse Schenna
IBAN: IT43M0823458880000300031585
SWIFT/BIC: RZS BIT 21033
How much is the local tourist tax per person per night? Booking Information
For stays at Hotel Schlosswirt:
The local tourist tax is €3.80 per person per day for guests aged 14 and over. It is not included in the room price and is charged separately on-site.
For stays at the "Zur Linde" Apartment House:
The local tourist tax is €2.80 per person per day for guests aged 14 and over. It is not included in the room price and is charged separately on-site.
Are there any benefits to booking directly? Booking Information
Yes, when booking directly through the Hotel Schlosswirt website, you benefit from our Best Rate Guarantee: the rates offered there are the lowest currently available. Since room prices vary depending on occupancy, room category, travel period, and demand, booking early is highly recommended.
Is a discount or credit applied to half-board if a guest chooses not to eat at the hotel? Culinary Delights
Yes, if you inform us in advance that you will not be attending dinner, a refund of €20.00 per person will be credited.
What sights and attractions are there in Schenna and the surrounding area? Scena Active
In Schenna and the surrounding area, there are numerous attractions, including Schenna Castle, the Archduke Johann's Mausoleum, the historic church hill, and the St. George's Church. Nearby popular excursion destinations also include the spa town of Merano with the historic Kurhaus and the Gardens of Trauttmansdorff Castle, and Tyrol Castle.
How far away is the nearest cable car? Scena Active
The nearest cable car is the cable car in Schenna, with its valley station located about 2 km from the hotel. It takes you up the Schennaberg mountain to the Taser Alm at an altitude of approximately 1,450 meters.
Other nearby cable cars include:
- Seilbahn Verdins-Tall: approx. 3.5 km
- Meran 2000 cable car: approx. 4 km
- Hirzer cable car: approx. 8 km
Can e-bikes be recharged? Scena Active
Yes, e-bikes can be charged at the hotel free of charge.
Is there a bike storage room at the hotel? Scena Active
Yes, bicycles and e-bikes can be stored securely in the hotel's private bike storage room.
Is there a bike or e-bike rental shop near the hotel? Scena Active
Yes, there is a bike and e-bike rental shop in Schenna located about 750 meters from the hotel. At "E-Bike Schenna", you also receive a discount with your Südtirol Guest Pass Schenna.
What hiking opportunities are there around Schenna? Scena Active
Around Schenna, you will find hiking trails for all difficulty levels - ranging from leisurely Waalweg irrigation channel paths and family-friendly walks to challenging mountain and summit tours. Popular hiking areas include the Schenner Waalweg trail, the Hirzer Valley Region, and the Merano 2000 high plateau.
What leisure activities are available in and around Schenna? Scena Active
In Schenna and the surrounding area, there are numerous leisure activities to enjoy, including hiking, mountaineering, cycling, e-biking, golf, tennis, horseback riding, paragliding, swimming, as well as canoeing and rafting tours. In addition, the local tourist office (Tourismusverein Schenna) offers guided hikes, bike tours, and other active outdoor programs.
Is a guest card provided free of charge on site? Scena Active
Yes, you will receive the Südtirol Guest Pass free of charge, valid for the entire duration of your stay. The pass allows you to travel for free on all public transport in South Tyrol and grants discounts on cable cars as well as various leisure activities. Furthermore, the pass is already valid for your journey to the hotel.
What recreational activities for children are available in Scena? Family & Kids
Scena offers plenty of fun opportunities for the whole family: from public playgrounds, such as "Rebenpark", to kid-friendly hiking trails, mini-golf, a swimming pool, and a varied children's program.
A absolute must-visit is the Taser Alm (Malga Taser), which features a large adventure playground and an alpine petting zoo.
What are the reception hours? Location & Arrival
The reception at Hotel Schlosswirt is open daily from 7:30 AM to 9:00 PM.
Do you offer rooms with connecting doors? Family & Kids Rooms & Suites
Yes, at Hotel Schlosswirt there are several rooms and suites that can be connected:
- Double room Kamin and Kamin Suite for up to 5 people
- Single room Elisabeth and a double room Anna Plochl for up to 4 people
- Two double rooms Erzherzog Johann for up to 4 people
- Two double rooms Schenna for up to 4 people
Are there family rooms? Family & Kids Rooms & Suites
Yes, Hotel Schlosswirt offers several rooms and suites for families with up to 5 people. The maximum occupancy varies depending on the room category.
For a maximum of 3 people:
- Romantic Suite
- Emperor Franz Josef Double Room
- Count of Merano Double Room
- Empress Sissi Double Room
- Scena Double Room
- Anna Plochl Double Room
- Princess Elisabeth Double Room
For a maximum of 4 people:
- Erker Suite
- Jäger Suite
For a maximum of 5 people:
- Kamin Suite
Which rooms and suites are located in the main house and which in the dependance? Rooms & Suites
The rooms and suites of Hotel Schlosswirt are distributed between the main building and the annexe “Haus Prunner”.
In the main building you will find:
- Premium Double Room ´Traumblick´
- Comfort Double Room ´Traumblick´
- Erker Suite
- Jäger Suite
- Schlosswirt Suite
- Emperor Franz Josef Double Room
- Empress Sissi Double Room
- Archduke Johann Double Room
- Scena Double Room
- Princess Elisabeth Double Room
- Sissi Single Room
In the annexe “Haus Prunner” you will find:
- Romantic Suite
- Kamin Suite
- Count of Merano Double Room
- Kamin Double Room
- Anna Plochl Double Room
- Elisabeth Single Room
Do the rooms and suites have a balcony or terrace? Rooms & Suites
Yes, every room and suite at Hotel Schlosswirt features a private balcony or terrace. Depending on their orientation, our rooms offer lovely views of Dorf Tirol, the surrounding Merano mountains, Schenna’s village square, the parish church and Mausoleum, or the lush valley beyond.
Which rooms and suites offer special wellness amenities? Rooms & Suites
The Romantik Suite features a private sauna on the balcony, an inviting relaxation corner, and a whirlpool tub in the bathroom.
The Kamin Suite also boasts a private balcony sauna, complemented by a whirlpool tub in the bathroom.
What are the room and suite amenities? Rooms & Suites
All rooms and suites at Hotel Schlosswirt feature a balcony or terrace and are equipped with a full bathroom (shower and/or bathtub, WC, bidet, and hairdryer), flat-screen TV, free Wi-Fi, telephone, safe, refrigerator, and air conditioning. Depending on the room category, additional premium amenities are available, such as a cozy seating area or a spacious walk-in closet.
What are the sizes of the rooms and suites? Rooms & Suites
Room sizes at Hotel Schlosswirt vary by category to ensure optimal comfort:
- Single Rooms: 18 m²
- Double Rooms: 25 m² to 40 m²
- Suites: 36 m² to 54 m²
What room categories does Hotel Schlosswirt in Schenna offer? Rooms & Suites
Hotel Schlosswirt in Schenna/Scena offers a diverse selection of single rooms, double rooms, and luxurious suites, as well as holiday apartments located at the nearby guesthouse "Zur Linde" (just a 2-minute walk from the main building).
- Double Rooms: "Traumblick" Premium, "Traumblick" Comfort, Kaiser Franz Josef, Count of Merano, Empress Sissi, Kamin, Archduke Johann, Scena, Anna Plochl, Princess Elisabeth
- Suites: Romantik Suite, Kamin Suite, Erker Suite, Jäger Suite, Schlosswirt Suite
- Single Rooms: Single Room Sissi, Single Room Elisabeth
- Apartments (Guesthouse "Zur Linde", 2-minute walk away):
Apartment "Meran", Apartment "Tirol"
What is the check-out time? Location & Arrival
Check-out at Hotel Schlosswirt is until 10:30 AM on the day of departure.
Can a double room be booked for single occupancy? Rooms & Suites
Yes, our double rooms at Hotel Schlosswirt can also be booked for single use. The single room supplement is 70% of the price per person in a double room.
What should I keep in mind for a late arrival? Location & Arrival
If you plan to arrive after 9:00 PM, please inform us in advance.
This ensures we can properly coordinate your late check-in and provide you with all the necessary instructions to access the hotel smoothly.
What time is check-in? Location & Arrival
Check-in at Hotel Schlosswirt is available starting from 2:00 PM until 9 PM.
Are EV charging stations available at the hotel? Location & Arrival
Yes, Hotel Schlosswirt provides electric vehicle (EV) charging stations on site.
Charging fees are billed and settled separately at the hotel.
Does the hotel offer parking facilities? Location & Arrival
Yes, Hotel Schlosswirt offers free private outdoor parking for guests.
Additionally, parking is available in the underground garage for €12.00 per night.
Do you arrange transfers from/to the train station or airport? Location & Arrival
Yes, multiple transfer options connect major transport hubs directly to Hotel Schlosswirt in Schenna:
- Merano and Bolzano Train Stations: The Südtirol Transfer service connects train stations and FlixBus stops directly to the hotel.
- Bolzano Airport (BZO): A year-round direct shuttle service runs between Bolzano Airport and Schenna.
- Verona Airport (VRN): Regular airport shuttle and transfer connections to South Tyrol are readily available.
Once your stay is booked, our reception team will be delighted to assist you with planning and reserving your transfer.
How do I reach Hotel Schlosswirt in Schenna? Location & Arrival
Hotel Schlosswirt in Schenna is easily accessible by car, train, bus, or plane:
- By Train: Arrive at Merano or Bolzano main railway stations. From there, local buses and private transfers connect directly to Schenna.
- By Bus & Direct Shuttles:
- MeranerLand Express: Direct bus service from Munich (twice weekly, March–November).
- Südtirol Express: Direct route from Switzerland (weekly, April–October).
- FlixBus: Daily long-distance bus connections from Germany and Austria to Merano.
- By Plane: The primary airports are Bolzano (BZO) and Verona (VRN), with direct shuttle connections, regional transport, or private transfers to Schenna.
Travel Tip: Luggage shipping directly to the hotel can be arranged prior to departure for a hands-free travel experience.
How far is the hotel from the nearest bus stop, train station, and airport? Location & Arrival
Hotel Schlosswirt benefits from a highly convenient and well-connected location:
- Bus Stop: Located right next to the hotel, offering frequent connections to Merano and the surrounding area.
- Merano Train Station: Only 6 km (approx. 3.7 miles) away.
- Bolzano Airport (BZO): Located approximately 32 km (approx. 20 miles) from the hotel.
How far is Hotel Schlosswirt from the center of Merano? Location & Arrival
The city center of Merano is located approximately 5 km (3 miles) from Hotel Schlosswirt. It can be reached in just a few minutes by car or via local bus connections that stop right next to the hotel.
What are the contact details and address of Hotel Schlosswirt? Location & Arrival
Hotel Schlosswirt | Prunner Family
Via al Castello 2, 39017 Scena (BZ), South Tyrol, Italy
Phone: +39 0473945620
E-Mail: info@schlosswirt.it
Homepage: www.schlosswirt.it
Can apartment guests book breakfast or half-board at the hotel? Apartments
Yes, apartment guests can book breakfast, à la carte dinner, or half-board at Hotel Schlosswirt for an extra charge.
Breakfast: 25,-€ per Person
Dinner (Menu): 55,-€ per Person
Halfboard (breakfast and dinner menu): special price of 65,-€ per Person
Advance reservation is obligatory.
Can half-board be added upon arrival at the hotel? Culinary Delights
Yes, if you book room with breakfast, half-board can be added on site for a surcharge.
The rates are as follows:
• Until the end of 2026: €45.00 per person per night
• From 2027: €55.00 per person per night
Advance reservation is required.
What time is dinner served? Culinary Delights
Half-board dinner is served between 6:00 pm and 8:00 pm.
Is it possible to have breakfast on the day of arrival? Culinary Delights
Yes, you are welcome to enjoy breakfast on your arrival day for €25.00 per person. Please book in advance so we can prepare your table accordingly.
What time is breakfast served? Culinary Delights
The breakfast buffet at Hotel Schlosswirt is served daily from 7:30 am to 10:30 am.
Which meal plan is included in the room rate? Culinary Delights
Room rates at Hotel Schlosswirt include half-board (breakfast and dinner).
You may also book your stay with bed & breakfast only.
If you opt for bed & breakfast only, the following amounts will be deducted from the half-board rate:
•Until the end of 2026: €20.00 per person per day
• From 2027 onwards: €40.00 per person per day
If you are booked on half-board and choose to skip dinner on a single evening, a deduction of €20.00 per person will be credited.
Is final cleaning included in the price at the appartements "Zur Linde" Apartments
For stays of 7 nights or more, final cleaning is included in the price.
For stays of less than 7 nights, a one-time final cleaning fee of €35.00 applies.
The daily room cleaning at Hotel Schlosswirt is provided every day and is included in your stay at no extra charge.
What are the check-in and check-out times and procedures for the apartments "Zur Linde"? Apartments
Check-in for the apartments is available from 2:00 pm, and check-out is required by 10:00 am.
Key handover and final settlement take place at the Hotel Schlosswirt main reception.
Are dogs allowed in the apartments? Apartments
Yes, dogs are welcome in the apartments for a daily fee of €12.00 (food not included).
Which other hotel amenities and services are available to apartment guests? Apartments
Apartment guests are welcome to book wellness treatments at Hotel Schlosswirt for an additional fee and make use of our electric vehicle (EV) charging stations. E-bike charging is complimentary.
Where is the 4-star Hotel Schlosswirt located? Location & Arrival
The 4-star Hotel Schlosswirt is located in the historic center of Schenna (Scena), near Merano in South Tyrol, Italy. Its prime, central location places guests within walking distance of village attractions while offering beautiful views of the surrounding Alpine landscape.
Can apartment guests use the hotel's pool and wellness area? Apartments
Yes, apartment guests are welcome to use the hotel’s amenities for a fee, including the pool, sunbathing area, wellness facilities, gym, and yoga room. Prior registration is required.
How are the apartments furnished? Apartments
Each apartment includes a living area with a bench booth, dining table, and sofa, alongside a bathroom with a shower and toilet. The kitchenette comes fully equipped with cookware, an electric cooktop, fridge, coffee maker, kettle, and microwave. Guests also enjoy a telephone, safe, flat-screen TV, free Wi-Fi, bed linen, and towels. Please note that apartments do not include a dishwasher or washing machine.
What is the maximum capacity of the apartments? Apartments
The 'Meran' apartment has a maximum capacity of 3 people. The 'Tyrol' apartment can accommodate up to 4 guests (suitable for 2 adults and 2 children aged 12 and under).
What is the size of the apartments? Apartments
The apartments range from 35 to 53 m².
Where are the apartments of Hotel Schlosswirt located? Apartments
The apartments are located in the 'Zur Linde' residence, just a two-minute walk away, in a quiet and idyllic spot on Schenna’s church hill.
Is there free Wi-Fi in the hotel? Rooms & Suites
Yes, there is free Wi-Fi throughout the hotel, including all rooms and suites.
Are all rooms and suites equipped with air conditioning? Rooms & Suites
Yes, all rooms and suites at Hotel Schlosswirt feature air conditioning
Do you offer hypoallergenic bedding and feather-free pillows? Rooms & Suites
Yes, down-free pillows and hypoallergenic bedding are available upon request.
Please let us know your preference prior to arrival so we can prepare your room.
Are barrier-free rooms available at the hotel? Rooms & Suites
Yes, Hotel Schlosswirt offers accessible rooms and suites. For information on the facilities and availability of accessible accommodations, please contact us directly.
