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Inportant information ...

How do we intend the prices?
The prices are per person per night exluding the local tax of 2,00 euro per person/per day.

How much do you have to pay when you sleep alone in a double room?
You pay the normal rate for one night in a double room + 70% of the total rate

Check-In time
Our rooms are ready for you at 2 pm

Check-Out time
We ask you kindly to leave your room until 11am

What about your friend walking on 4 paws?
Dogs are welcome. We charge of 17,00€ per day excluding food. As dogs are not allowed in the dining room, we can always reserve you a table in our "Stube". For hygenic reasons, dogs are also not permitted in or around the swimming pool area,
or on the lawn

What if you want to add half-board?
If you want to enjoy the menu in the evening we charge the full menu price. (35,00€ - 45,00€)

What if you booked half-board and can not attempt to dinner?
If you can't attempt dinner we will take 20,00€ off your bill. 

What are your payment options?
Visacard and Mastercard
ATM Card and Debit Card
and of course Cash

Early booking discount:
Book within 90-179 days (3-5 months) in advance and you receive 3 % discount
Book within 180-299 days (6-9 months)  in advance and you receive 5 % discount
Book 300 days (10 months) in advance and you receive 7 % discount


BANK DATA

Hotel Schlosswirt
Raiffeisenkasse Schenna
IBAN: IT43M0823458880000300031585
SWIFT BIC: RZS BIT 21033


Travel Cancellation

Sometimes, something may happen before your journey. However, with our travel cancellation insurance you are protected from financial loss. According to EU regulations, a cancellation fee can be charged in case of late arrivals, early departures or no-show. In order to protect you from such expenses, we recommend you complete this travel cancellation insurance, so the European travel insurance will cover these costs.
By early departure or non arrival, you will be billed for all days booked.

Special Covid-19 policy:
You can change or cancel your reservation anytime, if the government speaks out any travel bans to South Tyrol.

If this is not the case,  we apply our following conditions:

  • More than 2 months before arrival: no cancellation charge
  • 2 months to 1 month before arrival: 40 % of the total amount
  • 1 month to 1 week before arrival: 70 % of the total amount
  • During the last week before arrival: 90 % of the total amount
  • In case of late arrival and/or early departure we will charge the total rate (incl. breakfast) minus € 20,00,- for the dinner not consumated 
*Deposit: In case of cancellation we will keep you deposit anyhow, even if you cancelled your reservation within our cancellation conditions. 
But if you cancel your reservation within our conditions, you'll get a voucher over the paid amount of your deposit for your next stay.
We kindly invite you to make an insurance, in case of having to cancel your trip! For further information see as written below.


CANCELLATION INSURANCE

Occasionally, something can happen before the start of a trip. With our trip cancellation insurance you are financially covered. Should a booked stay at a hotel be delayed, or even not taken up or prematurely broken off, cancellation charges can be redeemed. In order to save you any expenses in such cases, we recommend you take out this trip cancellation insurance, with which you are covered by the Europäische Reiseversicherung's travel insurance.

Click here for further informations reguarding Covid-19.

Click here to take your personal insurance.


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