HOLIDAYS IN THE HEART
OF SOUTH TYROL
Inportant information ...
The prices are to be understood how?
Prices are per person per night without the local tax of 1,80 euro per person and per day.
When can be purchased the rooms?
Rooms are ready after 1 pm.
When do I have to leave the rooms?
We ask you to leave your room by 11 am on the day of your departure.
What about the rules for dogs?
Dogs are welcome at a charge of 17 Euros per day excluding food. As dogs are not allowed in the dining room, we can always reserve you a table in our Gothic room. For hygenic reasons, dogs are also not permitted in or around the swimming pool area, or on the lawn.
How it behaves in a short-term change in the Services?
For short-term or daily registration for half board we charge the full menu price.
Can I insure myself against possible problems regarding the leave began or early departure of my holidays?
Before the start of the journey, unexpected events happen. To protect you from cancellation fees, we recommend a travel insurance. In case of early departure or non-occurrence of the reserved leave, the costs involved will be charged in full.
What credit cards do you accept?
We accept the following credit cards: Visa, Euro, Mastercard and EC-Card.
SWIFT BIC: RZS BIT 21033
Something can happen before or during your holiday. In order not to have to pay the cancellation fees, we suggest that you take out insurance to cover this. Please ask for the form at the hotel.
By early departure or non arrival, you will be billed for all days booked.
Our cancellation conditions for your information:
- More than 3 months before arrival: no cancellation charge
- 3 months to 1 month before arrival: 40 % of the total amount
- 1 month to 1 week before arrival: 70 % of the total amount
- During the last week before arrival: 90 % of the total amount
We'd like to inform you that we will need your credit card number with expiration date to be able to confirm your reservation.
Occasionally, something can happen before the start of a trip. With our trip cancellation insurance you are financially covered. Should a booked stay at a hotel be delayed, or even not taken up or prematurely broken off, cancellation charges can be redeemed. In order to save you any expenses in such cases, we recommend you take out this trip cancellation insurance, with which you are covered by the Europäische Reiseversicherung's travel insurance.